Book your experience on-line, or call.  Tickets are $25 per person.  We offer a $3 discount for Active Military Service Members always. However, if ANYONE books all spaces in Sherlock or Speakeasy at one time a $3 Discount per slot will automatically be applied to the entire booking. So if you book the entire Sherlock for 10 people on the same transaction, your total price is $220, a $30 savings!  If you book the entire Speak Easy for 12 people, the price is $264, a $36 savings. THis discount does not apply to our under 10 person rooms. Private events for things such as Team Building, Birthday Parties, Bachelorette Parties, etc. can be reserved as well.  Please see the Team Building section for pricing information

No, tickets are nonrefundable once purchased, but can be rescheduled if you contact us at least 24 hours in advance.

Yes. Please list the players’ names when you’re making your reservation.

We accept bookings up to three months in advance.

We are open to the public:
• Monday-Thursday 12:30 p.m. – 8:30 p.m.
• Friday 12:30 p.m. – 9:30 p.m.
• Saturday 11:30 a.m. – 9:30 p.m.
• Sunday 1 p.m. – 7:30 p.m.
For private events we are open Monday-Friday, 10 a.m. – 3 p.m. (Minimum groups of 7 required). For private event reservations please call or email.  Also check out the Team Building section

River City Escape Room is near the corner or Parham Road and Broad Street in the Westland Shopping Center at 8047 West Broad St., Richmond, VA, 23294.

The Bookeo widget that is loaded in the booking webpage is always https, and the security seal that is shown in the page where the customer enters their details testifies to that.

We can accommodate groups of 2 to 10 people in Sherlock, 12 in Speakeasy, 8 in Innocent and 6 in ALice in Wonderland. We can fit more in each room if they are all from the same group, just let us know!

To reserve an entire session for your group during public hours, you need to purchase all the tickets for that room at once. Otherwise, your group may be combined with another — but that just adds to the fun! For private event reservations, please email or call and we’ll get back to you right away.

The game will start at the scheduled time, even if someone in the group has not yet arrived. Late-arriving participants will be allowed to enter the room at the game master’s discretion, but they won’t get the fully immersive game play experience.  Remember, we will have groups scheduled after your experience so arriving 15 min. early is essential.

Everyone! We’re an ideal activity for:
• A fun date night in Richmond
• Birthday parties or other special occasions (See Birthday Parties Below)
• Family night with kids
• A girls’ night out
• Nonprofit fundraiser nights

The minimum age to play the game is 10 years old with an adult. We require that players under the age of 16 be accompanied by an adult. The games are difficult and are designed to stump adult players. However Alice in Wonderland can be geared down to accomodate kids!

We will host birthday parties for children 10 and up only (min 7 People), this is a private event and as such requires us block off reservations for the public. In addition a paid adult must accompany each group of children into the room(s). Please CALL for Details.

YES!  We sell $50 Gift Cards at the Escape Room in addition you can Print your own by clicking on Book a Room, then scroll down to the “To purchase Printable Gift Certificates” and click Buy Now.  We have $50 (2 people) and $100 (4 people) gift certificates that you can buy, personalize and print right at home! Gift cards are redeemable at River City Escape Room only and not available for use at our Warehouse 29 Location

The use of mobile devices to take photos or use the Internet is not allowed during game play. We ask participants to turn their phones off (unless there’s an urgent reason to leave them on) and keep them stored in pockets or purses.

We do allow food and drink in our lobby and even provide water and snacks for our guests! In addition there are tons of great restaurants just a couple of minutes away, including, Buz and Ned’s, Chadar Thai, Kabuto, Thai Diner, Bonchon, Red Lobster, and Nick’s Roman Terrace is fantastic and right next door!.

Don’t worry: It’s an escape room, not a dungeon. Unlike some other escape rooms that go for a haunted-house feel, our rooms aren’t scary. That being said, participants may leave the room at any time if they need to, and may be allowed to return at the discretion of the gamemaster.